CUSTOMER SERVICE MANAGER
Currently, we need a person to take a vacant position
as a Customer Service Manager.
Departament:
Customer Service
Location:
Germany
Pay rate:
2,200.00 EUR per month
Pay type:
Salary
Benefits:
High salary + commission from transactions.
Four weeks of paid vacation leave per year.
Professional development. Educational assistance.
Four weeks of paid vacation leave per year.
Professional development. Educational assistance.
Employment type:
Part-Time | Online Office | Work From Home
Home-based work in online business!
The compensation consists of a variable part, which constitutes 2,200.00 € per month plus 5% if each processed order provided the latter is affected on time, with duly accuracy and in strict compiliance with the instructions.
- Your earnings depend on you: the better you consult with the work - the faster your salaty grows and more likely you can promote in our company.
RESPONSIBILITES:
- Work with the Office Coordinator to process payments for our company's clients.
- Respond to all notifications in a timely manner (emails, sms, phone calls).
- Verify and keep records on incoming and outgoing transactions.
- Ensure timely and compilant customer payments processing - keeping an eye on the payments engine and taking care of payments that need manual intervention.
- Transactions documents support.
- Keep all records at our Virtual Office.
- Process the orders, process payables (incoming money transfers, billing, incoming bitcoin/ethereum transfers).
- Prepare and monitor invoices in cooperation with the Office Coordinator.
- Assist Agents with various inquiries, act as a liaison between agents and other departments.
DESIRED QUALIFICATIONS:
- Knowledge of office management systems and procedures.
- Good computer skills.
- Solid working knowledge of Microsoft Office products.
- Excellent time management skills and ability to multi-task and prioritize work.
- Strong communication skills to be able to communicate with internal customers, vendors, and management.
Do you have any questions concerning vacancies
or the employment process?
Or do you want to send your resume?
Contact our HR Department. We will gladly help you!